PROFESSIONALS' CHOICE AUTO SERVICE CENTER

OFFER YOUR SHOP OWNERS' CUSTOMERS PEACE OF MIND WITH A NATIONALLY-RECOGNIZED SERVICE & WARRANTY PROGRAM

The Professionals’ Choice Auto Service Center levels the playing field with the big national service shops, by giving  your customers the ability to offer national network service warranties like the competition.

With over 35,000 network service centers nationwide, the Professionals’ Choice Auto Service Center program hosts a trifecta of benefits for you, your customers and their clients to grow customer loyalty and business.

NATIONWIDE WARRANTY

Give repair customers peace of mind with the Professionals’ Choice Auto Service Center Nationwide Warranty

  • Repairs are guaranteed free from defects in materials or workmanship for 24 months or 24,000 miles from the date of initial repair at over 35,000 nationwide facilities

  • Covers new and remanufactured parts and labor (limits apply – see documentation for details)

  • Towing expense up to $100 (must use approved tow service)

  • Rental car expense (up to $40 per day, limits apply – see documentation for details)

NATIONWIDE WARRANTY COVERAGE

BRAKE SYSTEM ENGINE COOLING SYSTEM
CLIMATE CONTROL SYSTEMS ENGINE PERFORMANCE AND/OR DRIVEABILITY REPAIR
CRUISE CONTROL SYSTEM EXHAUST SYSTEM
ELECTRICAL SYSTEMS OTHER MINOR REPAIRS
ELECTRONIC ENGINE MANAGEMENT SYSTEMS STARTING AND/OR CHARGING SYSTEM
OTHER ELECTRICAL SYSTEMS STEERING AND SUSPENSION SYSTEMS
EMISSION CONTROL SYSTEM SEE DOCUMENTATION FOR ADDITIONAL DETAILS

ROADSIDE ASSISTANCE

Repair customers can rest assured knowing they have 24 months of complimentary Roadside Assistance as an additional benefit of the Nationwide Warranty plan should their vehicle break down for any reason.

The vehicle owner is eligible to submit two (2) claims for reimbursement in a 12-month period for $100 in roadside assistance services for each occurrence, (excluding the cost of fluids if necessary) per covered vehicle. See documentation for additional details.

 

ROAD HAZARD WARRANTY

For shops that sell tires, the Road Hazard Warranty is also available for a low monthly fee to provide customers with 36 months of additional coverage for tire repair or replacement with the purchase of new passenger or light truck tires. Coverage includes tire failure from cuts, punctures and impact damage from glass, nails and potholes on legal roads.

ROADSIDE ASSISTANCE COVERAGE

TOWING
BATTERY
JUMP-START
LOCK-OUT ASSISTANCE
FLAT TIRE ASSISTANCE
FUEL, OIL & WATER DELIVERY

TOP BENEFITS

In addition to the competitive edge in building customer loyalty with the Professionals’ Choice Auto Service Center warranty guarantees and new business from network warranty repair referrals, the program hosts even more benefits for your customer’s repair facilities.

WELCOME KIT & SIGNAGE

Repair facilities that join the Professionals’ Choice Auto Service Center network will receive a comprehensive welcome kit including branded signage and documentation assuring customers all work is guaranteed nationwide for 24 months or 24,000 miles.

WELCOME KIT INCLUDES

30″ x 36″ metal tacker sign ASE Reimbursement form
9′ x 2′ vinyl
Nationwide Warranty banner
Enrollment Form
Certificate of Membership plaque Nationwide Warranty
procedure manual
Code of Ethics &
Customer Promise plaque
One roll of branded
oil change clings
Nationwide Warranty
poster & frame
Slip-N-Grip catalog
& $50 savings coupon

ASE CERTIFICATION REIMBURSEMENT

With constant changes in automotive technologies, Professionals’ Choice Auto Service Centers can ensure technicians are always on top of the latest industry innovations with ASE Certification Reimbursement. For additional details, see documentation.

  • Regular test completion – $35 each

  • Advanced test completion – $70 each

  • Maximum reimbursement for any combination of recertification tests – $105

LABOR REIMBURSEMENT

The Labor Reimbursement program covers the labor costs required to perform a warranty repair as a part of the Nationwide Warranty, should there be a part failure and return to the original facility with a competitive Mitchell Labor Time rate of $75/hour for only $6 per service ticket.

The program also extends the warranty on parts purchased from an Automotive Parts Associates distributor on APA product lines to 24 months or 24,000 miles, otherwise parts are subject to the manufacturer’s warranty. For additional details, see documentation.

The Labor Reimbursement program is flexible in that service centers have the option to choose if they want to insure a service ticket for potential loss of labor wages due to warranty repairs. However, work orders must be registered within two business days in order to be eligible for reimbursement should the customer return with a part failure.

TRAINING

Product training is available for Professionals’ Choice Auto Service Centers by Automotive Parts Associates Preferred and Approved Suppliers.

SPECIAL OFFERS

Get a $50 credit toward first $300 Slip-N-Grip order through an APA distributor courtesy of the Professionals’ Choice Auto Service Center. Coupon and additional details are included in the Welcome Kit.

2019 REPAIR CENTER BENEFITS

New benefits are available for current and new Professionals’ Choice Auto Service Center network facilities in 2019!

ENHANCEMENTS

WELCOME KIT

New repair facilities that join the Professionals’ Choice Auto Service Center network will receive an upgraded Welcome Kit and current members will get new redesigned Certificate of Membership and Code of Ethics & Customer Promise plaques.

SALES INCENTIVES

New sales incentives for salespeople, signing new Professionals’ Choice Auto Service Centers on behalf of APA shareholders.

TRAINING

Subsidies are available for service centers that participate in Denso educational programs, additional details will be announced later in 2019.

ADDITIONS

TIERED MEMBERSHIP LEVELS

New and current Professionals’ Choice Auto Service Center repair facilities have the option to choose the membership level that best suits their business with associated rebate plans for APA product line purchases.

ELECTRONIC MENU BOARDS

Repair facilities will be able list services and rates in style with an electronic menu board (additional fees apply).

MEMBERSHIP TIERS

GOLD
SILVER
$59.99/MONTH $39.99/MONTH
NATIONWIDE WARRANTY NATIONWIDE WARRANTY
ROADSIDE ASSISTANCE
WITH ENHANCED CLAIMS PROCESS
ROADSIDE ASSISTANCE
WITH ENHANCED CLAIMS PROCESS
TIER 1: $3,500/MONTH MINIMUM APA
PRODUCT PURCHASE = $70 REBATE
TIER 1: $3,500/MONTH MINIMUM APA
PRODUCT PURCHASE = $50 REBATE
TIER 2: $7,000/MONTH MINIMUM APA
PRODUCT PURCHASE = $140 REBATE
TIER 2: $7,000/MONTH MINIMUM APA
PRODUCT PURCHASE = $100 REBATE
12 MONTHLY INSTALLMENTS
ON MENU BOARD SERVER
THE FINE PRINT
REBATE TIERS
  • 2019 rebates have $200 monthly cap

  • Gold and Silver levels must purchase a minimum of $3,500 per month of APA product lines only at shareholder cost to qualify for rebates

  • APA sponsoring shareholders must be enrolled in APA Data Solutions for facilities to qualify for rebates, in order to track rebate-eligible purchases

  • Volume rebates are paid to independent repair facilities. Service centers owned or controlled by APA shareholders may choose either volume rebates or National Accounts rebates

  • Repair facilities that are registered or participating in other national accounts programs with Goodyear, Midas, Meineke or any other brand listed on the APA National Accounts are not eligible for rebates

  • 2019 Gold and Silver level repair facilities are limited to 60

For more details, see documentation.

ELECTRONIC MENU BOARD FEES
  • $149 single menu board server setup + shipping

  • $298 double menu board server setup + shipping

  • $69 per month for single signage service

  • $99 per month for double signage service in the same location

  • Gold level – 12 months equal installments on menu board server

For more details, see documentation.

SUPPORT & RESOURCES

FORMS
SALES RESOURCES
SHOP RESOURCES
ENROLLMENT FORM SALES INSTRUCTIONS NATIONWIDE WARRANTY
PROCEDURE MANUAL
ROAD HAZARD ENROLLMENT SALES SUMMARY NATIONWIDE WARRANTY
CONSUMER INSTRUCTIONS
WELCOME KIT LEAVE BEHIND
BROCHURE
ROADSIDE ASSISTANCE
CONSUMER INSTRUCTIONS
LABOR REIMBURSEMENT 2019 ENHANCEMENTS ROAD HAZARD
CONSUMER INSTRUCTIONS
ASE REIMBURSEMENT 2019 FEES